Position Title: Office and Membership Manager
Position Reports to: Director of Operations
Employment Status: Part-time
FLSA Status: Non-exempt
About Grow Pittsburgh:
Grow Pittsburgh is an urban agriculture non-profit. Our mission is to teach people how to grow
food and promote the benefits gardening brings to our neighborhoods. We believe access to
locally-grown, chemical-free fruits and vegetables is a right, not a privilege. We envision the day
when everyone in our city and region grows and eats fresh, local and healthy food.
Summary of Position:
This position supports the operations activities at Grow Pittsburgh and manages the annual
membership program for the organization. The focus is not only on carrying out day-to-day
operations and administrative tasks, but also documenting processes, processing annual
memberships in Salesforce and growing the annual membership program.
Responsibilities:
General Admin:
• Greet office visitors, sign and distribute deliveries and answer office door/phone
• Track, purchase and organize all office supplies
• Troubleshoot issues and communicate with vendors when problems arise
• Formalize and record all processes for management and staff in documents accessible
by the appropriate staff
• Prepare mailings and invitations for bulk mailing
• Attend staff meetings and document meeting
• Enter contact information and data for organization into Salesforce
• Assist Director of Operations in any operations based responsibilities
Financial:
• Collect mail daily; document income, and other important items in the Grow Pittsburgh
Mail Log, file payables for Bookkeeper
• Prepare deposits, including checks from the mail, cash from events, and any other forms
of payment; file copies of all deposited items and deposit ticket for Bookkeeper
• File designated copies for grant and contract documents for Bookkeeper and Director of
Operations
Human Resources:
• Create and track time sheets (Google Spreadsheets) for hourly employees; send
reminders when hours are due
• Create and track mileage sheets for all employees, apprentices and interns; send
reminders when forms are due
Technology:
• Support Director of Operations in acquisition and maintenance of computer hardware
• Research and recommend technology-based solutions as needed
Annual Membership:
• Process all new and renewing members in Salesforce database: write and update
member acknowledgement letters, maintain accurate member recognition, expedite
timely member benefits
• Develop monthly and annual membership reports in Salesforce
• Research and develop program that will benefit members and grow membership
• Expedite timely and accurate member benefit fulfillment and correspondence
• Prepare mailings, invitations and email correspondence to members and supporters
• Assist in planning and executing special member-based events
Qualifications & Skills:
• Strong organizational and time-management skills for prioritizing a wide range of
activities that include day to day as well as long-term projects and events
• Strong writing skills for correspondence and documenting procedure
• High level of competence with MS Office products, especially excel; high level of
competence with Google Apps
• Experience using Salesforce or similar CRM preferred
• Flexibility to be able to adapt to ever-changing needs of the position
• Strong, but friendly interpersonal skills for communicating effectively with
management, staff, vendors etc.
• Must be able to work Monday-Friday during office hours with some weekend or
evening work when necessary
• Access to a reliable vehicle
• Physical needs of the job: sitting, standing and lifting
Hours, Schedule and Rate:
• Hours: 22 hours a week during office hours
• Schedule: Mondays, Tuesdays, Thursdays and Fridays: 10:00am-2:00pm
Wednesdays: 11:00am-5:00pm
• Rate: Commensurate with experience
Equal Opportunity Employer:
Grow Pittsburgh is an equal opportunity employer and does not discriminate based on race,
color, religion, sex, gender identity/expression, sexual orientation, national origin, age,
disability or belief. We encourage a diversity of candidates to apply for the position.
To Apply:
Qualified candidates should submit their resume and cover letter electronically to Kate
Hickey at kate@growpittsburgh.org (please note position title in your subject line) or by mail
to Grow Pittsburgh, 6587 Hamilton Avenue #2W, Pittsburgh, PA 15206. The deadline to
apply is December 4, 2014.
