Blog

Request for Qualifications: Seeking ‘Get Online and Grow Online’ Technical Assistance Providers

Feb 14, 2022

Request for Qualifications
GOGO : ‘Get Online and Grow Online’
Small Business Technical Assistance Program

Background:

Neighborhood Allies is proud to partner with the Urban Redevelopment Authority to continue to meet the needs of residents and businesses during the COVID-19 pandemic. This program has been in operation for nearly two years and we can continue to see these services being sought out by business owners.

We recognize that this pandemic is deeply challenging the future of our communities and economy and as
such, felt that this immediate response to aid businesses in creating additional and creative ways to reach their customers was necessary, specifically pivoting their business model to include online sales.

We are requesting entrepreneurs or consulting firms to provide technical assistance to small businesses to
build their e-commerce capacity

Project Scope:

Neighborhood Allies is seeking to provide entrepreneurs and small businesses with technical assistance in
creating and/or improving their e-commerce capacity and/or demand.
To effectively accomplish these objectives, Neighborhood Allies is requesting proposals from qualified parties to assist current businesses in:

  1. Developing an online platform if needed and/or
  2. Effectively marketing the products or services offered online

Firms may be selected for the services below:

  1. Provide approximately 10 hours of one-on-one, remote technical assistance for businesses that are selected to participate in the program.

Budget:

We are requesting that you indicate your hourly rate in your proposal as well as your capacity for how many businesses you are capable of servicing at a time.

Criteria for Selection:

  • Experience:
    • The respondent’s experience in providing services similar to those within the Project Scope
    • The quality of the respondent’s management, reputation, and references
    • Respondent should have at least 2 years of experience providing the services specified in the response
  • Quality of Submission:
    • The quality of the submission and the degree to which it demonstrates a full understanding of the ability to perform the services to be rendered
    • The content of the response should demonstrate the respondent’s full understanding of the Background, along with the other materials.
  • MWBE participation on the contract or if the respondent is a MWBE

Review of Qualifications:

  • The qualifications review committee will consist of relevant Neighborhood Allies and URA staff.
  • The qualifications review committee will check responses against mandatory criteria.
  • Formal interviews with respondents may be scheduled at the discretion of the qualifications review committee.
  • During the evaluation process, Neighborhood Allies reserves the right to request additional information or clarifications from the respondents or to allow or waive corrections, errors, or omissions.

Guidelines and Requirements:

This is an open and competitive process for qualified professional service firms and freelance consultants. Submissions will be accepted until Friday, February 18th, 2022 at 5pm EST.

NOTE: Please limit response to 2 pages (not including title page).

The proposal should include the following information:

  1. Title Page – Include the consultant’s name or firm, contact person, contact information, and website.
  2. Qualifications – Please respond to the following sections, clearly marking them accordingly. If you are
    unable to provide a response to a particular question, leave the section blank. Please do not provide
    any information other than what is specifically requested.
    • Experience – Briefly describe similar consulting work you or your firm has completed in one or more of these subject areas: ecommerce, social media, branding and messaging, user experience as well as use of various web hosting platforms. Detail any platforms or third party sites you are familiar with as well as those you do not have experience with.
    • Organization Profile – This information should include total number of employees, resume of consultant(s) to provide services, and certifications and/or licenses. Please specify how many individuals from your team will be assisting with this effort.
    • References – Provide two references from other entities or business clients that have worked with you or your firm on similar projects. Include the reference’s name, title, business or organization, address, direct telephone number, and email address.
    • Primary Qualification – Provide a brief narrative that explains why you or your firm are qualified to provide the scope of services discussed above.
  1. Minority and Women‐Owned Business Enterprise (MWBE) Narrative – State as succinctly as possible if your firm will incorporate MWBE participation on the contract. MWBE participation can be satisfied by:
    • MBE or WBE ownership of the firm
    • Use of MWBE subconsultants

If you are using a MBE or WBE subconsultant or partner to perform any part of this work, list the business name, type, address, and owner information.

  1. Other Information – Please provide any other information you believe is pertinent to the project team’s consideration of your firm.
  1. The respondent should submit one electronic copy delivered in PDF format via email to
    demi@neighborhoodallies.org with GOGO Small Business Technical Assistance in the subject line. Proposal deadline is Friday, February 18th, 2022 at 5pm EST.

Find a PDF version of the RFQ HERE.

Top Header Image Photo Credit: Prototyping Larimer Stories by artist John Peña, photo by OPA